We strive to provide the best possible experience for all our guests and visitors through a policy of continuous monitoring and improvement of all our facilities and training for our staff. We work to identify areas where improvements are required and implement reasonable solutions wherever possible.
We aim not to just be compliant with our legal obligations but to be able to deliver an outstanding experience that meets and, where possible, exceeds the statutory requirements placed upon us. As part of our commitment: one accessible toilet is provided on the ground-floor level and is accessible from the Terrace Bar; rooms two, three and four have been adapted to be more accessible – please enquire for further details.
Our guests and visitors are encouraged to bring any accessibility issues to our attention. We always welcome input and work to address concerns, for your benefit and for the benefit of all our future guests and visitors.
Our staff will always go the extra mile to ensure that all our visitors have the best possible experience when visiting the Mount Haven.
Our website has been built to achieve a high standard of accessibility for all users.