We strive to provide the best possible experience for all our guests and visitors through a policy of continuous monitoring and improvement of all our facilities and training for our staff. We work to identify areas where improvements are required and implement reasonable solutions wherever possible.
We advise all our guests with limited mobility to call us prior to booking, to ensure that we have suitable accommodation to meet their needs.
Due to the nature of the building our rooms and restaurant are not wheelchair accessible.
We have a selection of rooms that are located at entry level, and also at ground level - accessible via a sloping path. Several of our rooms have walk-in showers.
We do not have a lift in the building, and access to the restaurant is via compact internal stairs, or an external pathway.
Due to the hillside locality of the Mount Haven, please note that the car park is situated on an incline.
Our guests and visitors are encouraged to bring any accessibility issues to our attention. We always welcome input and work to address concerns, for your benefit and for the benefit of all our future guests and visitors.
Our staff will always go the extra mile to ensure that all our visitors have the best possible experience when visiting the Mount Haven.
Our website has been built to achieve a high standard of accessibility for all users.