Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may collect the following information: name; contact information, including email address; demographic information such as postcode, preferences and interests; other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: internal record keeping; to improve our products and services; to periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
We’re committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Towels can be hung on the towel rails if they do not require daily washing, which saves on water and electricity. If you would like your towels washed, please leave them in the bathtub or shower.
Your guestroom, along with most of the building, is equipped with energy-efficient compact fluorescent lighting fixtures. We encourage you to turn off all lighting before departing your room each day and turn your heating to minimum. To assist with energy conservation, the rooms corridor has a motion sensor which will automatically reduce the lighting levels when the corridor is not in use.
Dogs are welcome to stay in the Garden Haven rooms at an extra cost of £15 per night per dog with a maximum of 2 dogs per room.
Dog bowls, dog bed and some doggie treats are provided. We ask that you do not allow your dog on the main bed, or in the bathroom. Dogs are allowed in the courtyard garden, Terrace Bar, but are not permitted in the restaurant. We ask that dogs are kept on a lead in public areas of the hotel, and any muddy paws are wiped before entering the Terrace Bar.